San Mateo, CA, December 17, 2014 -Brekeke Software, developer of SIP software, has announced that they now support WebRTC on their new version (v3.4) of Brekeke PBX. With WebRTC support, companies or service providers can use Brekeke PBX to let their website visitors make phone calls or video calls with a single browser click. By using a WebRTC-compatible web browser, there’s no need for users to install any plug-ins or client software.
Using Brekeke PBX, website owners can not only provide communication capabilities for WebRTC clients but they can also connect them with existing SIP-enabled telephone networks. This means that communication opportunities have dramatically increased for companies using a SIP-enabled telephone network. For example, setting up a video conference call used to require either having everyone on the same software or making them all install plug-ins. This obstacle stopped people from holding meetings spontaneously or on the fly. Using WebRTC, anyone on any platform and in any location can join a video conference using a WebRTC-compatible web browser.
Another example of using WebRTC and a SIP-enabled telephone network is the contact center. Website owners can now receive customers’ calls directly from their website to their contact center without requiring any additional action from customers.
“I believe WebRTC is the biggest news in years for SIP communications. Just as SIP opened up more affordable and less brand-dependent communications, WebRTC will accelerate open communications among various platforms and devices,” said Shin Yamade, Brekeke’s CEO. “Our contact center providers and their customers are excited to add another communication method that they can use. Convenient access to contact centers will improve the effectiveness of customer service and, as a result, increase revenue and customer satisfaction for their businesses,” added Yamade.
About Brekeke PBX
Brekeke PBX is a SIP-based, IP-PBX software that creates telephony systems for enterprises and service providers. Brekeke PBX comes in three editions: Single-tenant, Multi-tenant (MT) and Contact Center Suite. Brekeke designed PBX MT Edition to be used as a software platform for hosted telephony service providers with a true multi-tenancy feature. The Brekeke Contact Center Suite (CCS) is the latest product derived from Brekeke PBX that provides call capability as well as many other features that are required for a contact center. For more information on Brekeke PBX, please visit: https://www.brekeke.com/pbx/.
About Brekeke Software, Inc.
Brekeke Software, Inc., is an industry-leading developer of SIP (Session Initiation Protocol) software products for IP (Internet Protocol) network communications. With a variety of standards-based SIP software, Brekeke products provide a highly scalable and reliable voice and data communication platform for telephony carriers, service providers and enterprises. Founded in 2002, Brekeke is headquartered in San Mateo, California..