Dial Plan Log File Size Increase

1. Brekeke Product Name and Version:3.8.6.4

2. Java version:1.8

3. OS type and the version:RHEL7

4. UA (phone), gateway or other hardware/software involved:NA

5. Your problem: SIP Server log settings has "Dial Plan" log enabled and the file size was set to 100MB. Our log file reached the limit and BSS stopped accumulating the log. We have increased the log size from 100MB to 600MB and saved the settings but logging has not started. I can not restart the BSS as there are more than 1000 calls are active.

How to restart the log without restarting BSS?
I urgently need the log to debug the call rejection issue.

Execute the command below at [Tools]->[Command] page.

log sys -i

Does the sizelimit's value indicate 600MB or more?

If not, execute the command like this.

log sys -l 600000000

And check the sizelimit's value again.

log sys -i

If the above solution doesn't work, execute the command below.

log sys -n