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Set the Ring timeout of an IVR for more than 1 minute

4 posts · Brekeke PBX Forum

sistemascec Original post
1. Brekeke Product Name and Version: 3.7.6.6

2. Java version: jre1.8.0_131

3. OS type and the version: Windows Server 2012

4. UA (phone), gateway or other hardware/software involved: Cisco pone, zoiper and x-lite

5. Your problem:

How can I set the Ring timeout (sec) of an IVR auto attendant for more than 1 minute while answering the selected extension. I've tried changing the value to 200 seconds for example but it always ends after a minute. I have also modified the same parameter in the extension but behave the same.
In PBX system settings the Ringing Timeout (ms) parameter (ms) has the value of 240000
Brett
Hi sistemascec,

In my environment, I set as following and it works well.

IVR -> Ring timeout (sec) = 200
Select the extension -> Ring timeout(sec) =200

Other system settings are default.

Thank you.
Brett
sistemascec
not work yet
Brett
>not work yet

Umm...
Your SIP device may disconnect a call like sending cancel.

Please check it, just in case.

Thank you.