483 error received when UA registering

1. Brekeke Product Name and version: SIP Server 2.1.6.2

2. Java version:
java-1.7.0-icedtea-plugin-1.7.0.0-0.19.b21.snapshot.fc8
java_cup-0.10-0.k.6jpp.1
java-1_5_0-sun-1.5.0_06-17
java-1.5.0-gcj-1.5.0.0-17.fc8
java-1.7.0-icedtea-1.7.0.0-0.19.b21.snapshot.fc8
tzdata-java-2007k-1.fc8
java-1_5_0-sun-devel-1.5.0_06-17
tomcat5-jsp-2.0-api-5.5.25-1jpp.1.fc8
tomcat5-server-lib-5.5.25-1jpp.1.fc8
tomcat5-common-lib-5.5.25-1jpp.1.fc8
tomcat5-webapps-5.5.25-1jpp.1.fc8
jakarta-commons-pool-tomcat5-1.3-9jpp.3.fc8
jakarta-commons-collections-tomcat5-3.1-9jpp.2.fc7.1
tomcat5-5.5.25-1jpp.1.fc8
tomcat5-servlet-2.4-api-5.5.25-1jpp.1.fc8
jakarta-commons-dbcp-tomcat5-1.2.1-10jpp.2.fc8
tomcat5-jasper-5.5.25-1jpp.1.fc8

3. OS type and the version: Fedora 8 on IBM ThinkPad R52

4. UA (phone), gateway or other hardware/software involved: Linksys VOIP gateway

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/ ... terns.html : Pattern 1

6. Your problem:
Dear Sir,
When SIP server receives REGISTER, it returns 100 Trying and then 483 Too Many Hops. The Max-Forwards of REGISTER is 70. It works well on the same R52 laptop computer when booting with Windows XP (ONDO SIP Server 2.1.6.2). The R52 has 2 OS: Fedora 8 and Windows XP. Do you have any advice?

Regards,
CW Chung

Is your /etc/hosts file well configured?

Thank you for your reply. My /etc/hosts is as below:

# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 localhost.localdomain localhost localhost
::1 localhost6.localdomain6 localhost6

I did not change any config of ONDO SIP server, and I used SIP server's IP address in UA. Is that OK?

Hi

I think you need to add your PC's IP address in the /etc/hosts..

Hi,

According to Administrator's Guide v2.1, I added my pc's IP address or FQDN in GUI / Configuration / System / Network / Interface address 1 and it works. The document also explains why Windows does not have this problem:

"In a Windows OS environment, Brekeke SIP Server will automatically get the local IP addresses if not specified here."

Thank you.

so..
did you solve the problem?

Yes, I've solved the problem.

Thank you